Black Belt Productivity

David Seah has posted his comments on my answers to his questions regarding the adaptation of the Printable CEO (PCEO) for the IT industry.

Read David’s thoughts then read on.

I totally agree with David’s assessments of the Dilemma of Support and Customer-Facing Support wholeheartedly. I feel, and have felt, that way much of the time in my various flavors of IT work that I have done in the last 10 years.

I did a lot of thinking on the previous post regarding adaptation to the Printable CEO (PCEO) to Information Technology (IT). David Seah wrote a nice post and challenged readers to three questions:

1. What is the Goal of Information Technology?
2. To Whom is the Goal of IT Important, Not Counting IT Professionals?
3. What are the tangible signs that tell us that IT is actually fulfilling its goals?

I pondered these over the weekend, especially in the vein that I, as a 1-man IT Department, now have many more roles than I did in my previous employment.

I am pleased, and excited, to announce that I will be assisting David Seah of the Printable CEO (PCEO) develop a list of general Concrete Goals for the IT industry for use in the Printable CEO.

For those not familiar with the PCEO, it is a series of forms that David has created to “focus [his] time more productively.” [emphasis his] His area of expertise, and the focus of the original PCEO, is the freelance new media business. Currently there are five parts to the PCEO:

1. Concrete Goals Tracker - this helps identify the tangible items to move you forward towards your goal.